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Privacy / Data deletion

Delete connected-platform data

1. Disconnect one social account

This is the fastest route and needs no email. Sign in, open the channel menu next to the connected account, and choose Disconnect. Publishly asks the platform to revoke the authorization where the platform supports it, then destroys the stored access token and the connection data derived from it. Scheduled posts aimed at that account stop; the rest of your calendar is untouched. Anything already published stays on the platform until you delete it there.

2. Delete the Publishly data for a workspace

  1. Sign in and open Settings → Team & workspace.
  2. Export your workspace first if you want a copy — deletion is not reversible.
  3. Choose Delete workspace. This starts removal of that workspace's connected accounts, stored authorizations, media, posts, and delivery history.

3. Delete your entire account

Deleting every workspace you own removes the data those workspaces hold. To have the account itself and any remaining personal data erased, email phliq5215@gmail.com from the address on the account and ask for account deletion. We verify that the request really comes from the account holder before acting on it, then confirm in writing once it is done. Write from a different address and we will not be able to act on it — that check is what stops someone else deleting your work.

Meta de-authorization

Removing Publishly from Facebook, Instagram, or Threads sends a signed deletion request to Publishly. Matching credentials, provider-derived analytics and inbox state are erased, pending destinations are cancelled, and Meta-linked identifiers are anonymized. Meta then shows you a confirmation link to this page.

Google and YouTube revocation

Disconnecting YouTube in Publishly first asks Google to revoke the authorization, then removes the stored credential and provider-derived connection data. If Google cannot confirm revocation because of a temporary service error, Publishly reports that failure and keeps the connection available so you can retry instead of claiming it was disconnected.

You can also revoke access directly from your Google Account third-party access page. Google/YouTube authorized data is removed as soon as it is no longer needed and no later than seven days after a valid revocation or deletion request, except where retention is legally required.

What may be retained briefly, and why

Deletion removes credentials and workspace content, but a few narrow categories can outlive the request. We keep these no longer than the purpose requires:

  • Encrypted backups. Deleted records can persist in routine encrypted backups until those snapshots age out on their normal cycle. They are not restored except for disaster recovery.
  • Security and abuse records. Limited authentication and abuse-prevention logs are retained to investigate fraud, account takeover, and platform-policy abuse.
  • Billing and tax records. Invoices and payment records are kept for the period accounting and tax law requires. They contain billing details, not social tokens or post content.
  • The deletion record itself. We keep proof that a request was received and completed, so we can answer you or a platform later.

Access tokens and other platform credentials are never part of this retention. They are destroyed at disconnect or deletion, not aged out.

Need help with a deletion request? Email phliq5215@gmail.com, or see the privacy policy for the full retention and rights detail.