Talk to a human.
Onboarding, platform permissions, billing, privacy & account-export questions all reach the same team. Email is the fastest route — there is no ticket queue to sit behind.
Email support
Name the workspace & the affected network so the first reply can resolve it.
Where to write
- Support, billing & onboarding: phliq5215@gmail.com
- Privacy, export & erasure: phliq5215@gmail.com
- Security & vulnerability reports: phliq5215@gmail.com
What to expect
Support is staffed during European and North American business hours and aims to answer within one business day, and within two during a backlog. Suspected vulnerabilities are triaged ahead of the queue. These are the targets we work to, not a contractual response guarantee — a paid support commitment, if you need one, has to be agreed in writing.
Security reports
Include a concise reproduction & never place access tokens or customer data in email. Disclosure expectations are on the security page.
Data requests
Export & erasure are described in the privacy policy. Accounts connected through Meta can also use the data-deletion flow.
Policies
Privacy Policy · Terms of Service · Acceptable Use · Security · Data deletion · Platform review
Operator
Silver Gorilla Group LLC, 3 Chevy Dr. #1034, E. Syracuse, NY 13057, United States.